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Introduction
Acknowledgement
Section 1.1: The Impact of Implementing Learning & Development
Priscilla Shumba and Varteni Barsoumian
Section 1.2: Focus on Investing in the Workforce
Section 1.3: Analyzing Learning & Development Metrics
Section 1.4: Learning & Development During COVID-19
Section 1.5: Test Your Knowledge
Section 1.6: Chapter References
Section 2.1: What is Adult Learning Theory?
Alexandra Kerr; Chelsea McMullen; and Natasha Mehay
Section 2.2: Advantages and Disadvantages of Adult Learning Theory
Section 2.3: Different Adult Learning Theories
Section 2.4: Lifelong Learning in Everyday Life
Section 2.5: Test Your Knowledge
Section 2.6: Chapter References
Section 3.1: The Difference Between Employee Engagement & Motivation
Amarjot Uppal; Gab Sandhu; and Gurneet Kaler
Section 3.2: The Importance of Employee Motivation & Engagement
Section 3.3: What Drives Employee Motivation?
Section 3.4: How to Engage Employees in the Workplace
Section 3.5: Test Your Knowledge
Section 3.6: Chapter References
Section 4.1: Needs Analysis Process
Harpreet Kaur; Alan Zhou; and Harvin Sidhu
Section 4.2: Types of Training Needs Analysis
Section 4.3: Training Plan
Section 4.4: Test Your Knowledge
Section 4.5: Chapter References
Section 5.1: Learning Outcomes/Training Objectives
Nicole Czerwinski; Reggie Mann; and Sukhjeev Dhaliwal
Section 5.2: In-house Training vs. External Training
Section 5.3: Training Methods
Section 5.4: Test Your Knowledge
Section 5.5: Chapter References
Section 6.1: Lesson Plans
Analita Nand; Amanda Kooner; Darren Chen; Karen Lally; and Sonia Kahlon
Section 6.2: Issues with Training Delivery
Section 6.3: Test Your Knowledge
Section 6.4: Chapter References
Section 7.1: Types of On-the-job Training
Manmeet Brar; Sonia Bolina; and Shazia Kazani
Section 7.2: Different Methods of On-the-job Training
Section 7.3: Test Your Knowledge
Section 7.4: Chapter References
Section 8.1: On-the-job Training vs. Off-the-job Training
Bhavnit Sarai; Daniela San Pedro; and Hannah Doyle
Section 8.2: Effectiveness of Off-the-job Training
Section 8.3: Blended Training
Section 8.4: Training Process
Section 8.5: Different Training Methods
Section 8.6: Test Your Knowledge
Section 8.7: Chapter References
Section 9.1: Purpose of Training Program Evaluation
Eisha Bhangu; Jovenvir Birk; and Xinyu Cao
Section 9.2: Tools to Evaluate Training Programs
Section 9.3: Indicators of an Effective Training Program
Section 9.4: Evaluation of Training Programs
Section 9.5: Improving Training Programs
Section 9.6: The Process of Training Program Evaluation
Section 9.7: Test Your Knowledge
Section 9.8: Chapter References
Section 10.1: What is the Transfer of Learning?
Alisha Naresh; Ekta Nandha; Ivan Galay; and Riselle Peralta
Section 10.2: Integrating Learning Transfer into Program Planning
Section 10.3: Facilitation & Strategies to Enhance the Transfer of Learning
Section 10.4: Test Your Knowledge
Section 10.5: Chapter References
Section 11.1: e-Learning
Ivan Au; Carlos Liu; and Maria Obaid
Section 11.2: Do Different Individual Learning Styles Impact Training that Uses AI?
Ivan Galay; Carlos Liu; and Maria Obaid
Section 11.3: Demographics and AI
Section 11.4: Test Your Knowledge
Section 11.5: Chapter References
Section 12.1: Types of Employee Training Required by Organizations
Sanjiv Bassi; Vidhia Fowdar; Daman Gill; and Vinay Pillai
Section 12.2: Learning Management Systems and Learning On-demand
Section 12.3: Test Your Knowledge
Section 12.4: Chapter References
Section 13.1: Planning
Manpreet Binning; Tanjit Rai; and Jolene Neufeld
Section 13.2: Check-ins
Section 13.3: Performance Reviews
Section 13.4: Test Your Knowledge
Section 13.5: Chapter References
Section 14.1: Coaching Methods & the Grow Model
Navy Gill and Sydney Mayer
Section 14.2: Open-ended Questions
Section 14.3: Test Your Knowledge
Section 14.4: Chapter References
List of Contributors
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People Learning and Development by Priscilla Shumba and Varteni Barsoumian is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.